Last updated 2026-09-18
This policy explains what Pivumo (“we”) does with information in the Pivumo mobile app. It describes how the app actually behaves.
Pivumo is designed to be played as a guest. A parent can open the app and hand it to a child immediately; we do not require registration before gameplay.
In guest mode the app stores on the device: the child’s chosen nickname, an avatar colour, an approximate age band between two and six, and play progress such as which activities were finished and how many stars were earned. This information stays in the app’s private storage on that device. It is not transmitted to us and we cannot see it.
An account is optional. Its only purpose is to keep progress safe across a reinstall or a second device, and to carry a subscription between devices. If a parent chooses to sign in, the following is collected:
| Data | Why | Where it goes |
|---|---|---|
| Parent’s email address | Sign-in, email verification, password reset | Supabase |
| Account identifier | Identifies which family save belongs to the account | Supabase, RevenueCat |
| Child profile: nickname, avatar colour, age band | So a restored device shows the right profiles | Supabase |
| Play progress and recent practice history | Restoring progress and the parent insights screen | Supabase |
| Subscription status | Unlocking premium content on the family’s devices | RevenueCat, Apple, Google |
A nickname is whatever the parent types. It does not need to be a real name, and we suggest it is not. Practice history is bounded: the app keeps the most recent sessions and lifetime totals, not an unlimited record.
If a parent signs in with Google or with Apple, that provider tells us an account identifier and, unless Apple’s private relay is used to hide it, an email address. We do not receive the password. Sign in with Apple’s “Hide My Email” option works normally with Pivumo.
Pivumo is made for children aged roughly two to six and is meant to be set up by a parent or guardian. Account creation, purchases, data export, deletion and every link that leaves the app sit behind a gate that asks for an adult action before continuing. That gate is an interaction guard; it is not a verified identity check.
The app does not ask a child for any personal information. There is no chat, no user-to-user messaging, no social feature, no user-generated content shared with anyone else, and no external links reachable from the child’s part of the app.
If you believe a child has provided us with personal information without a parent’s involvement, contact us at didiappinfo@gmail.com and we will delete it.
Payments are handled entirely by Apple or Google. We never see or store card numbers or billing details.
Cloud data is held only while the account exists, and is deleted when the account is deleted. Data in transit uses HTTPS. Access to a family’s stored save is restricted at the database level to that family’s own account; another signed-in account cannot read it. Sign-in tokens are kept in the operating system’s secure storage, never in the app’s save file or in an export.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
To ask about the information associated with an account, write to didiappinfo@gmail.com from that account’s email address.
Our providers may process and store data in countries other than the one you live in, including the United States.
If this policy changes we will update the date at the top of this page. Material changes will also be noted in the app’s parent area.
Pivumo
didiappinfo@gmail.com